Magento 2 Order Comments
Nowadays, shopping has become easier and definitely more convenient because you can do it online. With the introduction of online stores, you can literally find what you need within minutes. Unlike stores where you have to physically go and take some time to find a product, with online shopping, all you have to do is type the name of the item in the search bar and it will instantly appear among the results.
Still, people like to express their opinions about their shopping experience when they are in the store. They do this either verbally or by leaving a note in the suggestion box. Similarly, customers love the ability to do the same when shopping online. As a business owner, you should consider adding this feature to your online store.
Allow your customers to comment with Magento 2 Order Comments
With the Magento 2 Order Comments extension, you can leave a comment at checkout. The comment field is displayed in the billing step. This is located directly above the "Place Order" button. The comment field is displayed after the payment method.
Online store owners can see the comments in the backend on the order grid and on the order view page. They can use them to improve the processes in their online stores.
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