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Order Comments

  • Compatibility: Magento CE 1.4.1 and higher / EE 1.9.1 and higher

Quick Overview

Let customers provide feedback about an order or your store at the time of purchase. Magento Order Comments enables you to provide higher quality service to your customers by enabling them to give you any order specific information. For example, when to ship, special handling instructions, who to call if order cannot ship on-time, etc.

Your risk-free investment: $49.00
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Magento Order Comments extension enables you to provide better service to your customers by letting them write an order-specific comment about the order at time of checkout. This is great if you want to offer your customers shipping flexibility (when to ship) or if you sell certain products where customer feedback is important to fulfilling the order. The extension is incredibly easy to use and the comment will appear as the first comment in the order comment history. You can choose whether or not the customer will receive a copy of their order comment via email.

Many stores use it to simply collect general feedback. Sometimes customers will provide insights into your store or order process so that you can improve the overall experience of your store.

Features / Benefits - Missing a feature? Request a new feature!

Note: This list is not an complete list of features. Please try the demo to see this extension in action.

  • Let Customers Write a Comment About Order at Checkout
    During the last step of checkout the customer can write a comment to provide any special handling or order specific information or simply to say you have a great store.
  • Enable / Disable Per-Store
    You have full flexibility regarding which store will collect order comments and which will not.
  • Optionally Email Customer their Order Comment
    You can optionally email the order comment to the customer like a normal order comment item.
  • Order Comment Appears in Order History
    The customer order comment will appear as part of the order history listing on the order page
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