Send reminders to more visitors
This extension will generate reminders for both guest and customer carts (even if guest checkout is disabled). For guest carts, the visitor must enter their e-mail on the billing page of the checkout form. They don't have to submit the form or even go to the next section of the checkout process, their email will be captured via ajax. You can view abandoned carts by customers in Reports -> Shopping -> Abandoned carts. The number of abandoned carts by guests will oftentimes be 50-100 times greater than this number.
Please Note: To prevent abuse, we do not give coupons at Extendware when abandoning your cart. Please use the demo to test functionality.
Note: This list is not an complete list of features. Please try the demo to see this extension in action.
- Send an unlimited number of follow-up remindersEvery store is unique. Some stores will only want 1 reminder while others will want to send 5 or even 10. You may select from 1 to an unlimited number of reminders and each setting is set on a per-store basis.
- Send reminder to registered members and guestsGuests reminders can outnumber registered member reminders by 100 times. E-mails of your guests will be captured via ajax as they fill out the checkout form and they will be sent reminders if they abandon the order.
- Easily track emails with google analytics New!When customers click on the recovery link the URL will include your google tracking parameters.
- Supports one-step-checkout extensions New!Out-of-the-box support for numerous one-step-checkout extensions and adding new ones is extremely simple.
- Coupons with expiration can automatically be added to remindersAdding coupons to your reminders will motivate your users to complete their sale! Various coupon types are supported and you can customize the priority and discount of the created coupon. You can even set a minimum cart value before the coupon is enabled.
- Coupons support advanced action rules / conditions New!Do you want to only add a coupon when the cart value is over $500? Maybe you want to exclude all books from being discounted? You can easily do this and more with Abandoned Cart Reminder. We give you complete control of the parameters of the coupon being added to the reminder.
- Enable customers to automatically recover their cart (optional)Customers may click a link in the reminder e-mail which will automatically log them in and add their original cart contents to their session. This makes it even easier for them to place their order.
- Easily track who recovered their cart and whenAll sent reminders are stored in a history log. When customers recover their cart via the e-mail link and use their coupon (if applicable), it will be recorded in the history log.
- Unsubscribe / e-mail blacklist abilities New!Ensure you are compliant with local laws by giving customers the ability to unsubscribe from receiving cart reminders.
- Change the reminder template in any way you wantEvery reminder can have its own e-mail template. This template can be modified in System -> Transactional Emails just like any other Magento template. In addition, you have the option to further change any reminder before it is sent to the customer.
- Delay sending if cart contents are out of stock New!Sending a reminder when the cart contents are all out of stock can be embarrassing for a store. We allow you to delay these reminders and send them when product returns to stock.
- Reminders / alerts automatically stop on purchase or cart recoveryIt is important that a reminder sequence is stopped once a customer responds. A reminder sequence will stop once a user recovers their cart from the email or places a purchase (this is configurable).
- Capture telephone numbersSometimes sending an e-mail is not a enough. Now telephone numbers are captured (via ajax) during checkout, so that you may call select customers if you wish.
- Only send reminders to specific customer groups New!You can disable the sending of reminders to specific customer groups. This ensure your wholesale customers will not receive messages meant for your retail customers.
- Send copy of reminder to alternate e-mail addressIn addition to the reminder log you can choose to send copies of reminders to other email addresses so you can keep track of what reminders are being sent.
- You have complete control of reminders and when they are sentTurn off auto sending and you may manually send reminders or delete them or even edit the reminder contents prior to sending.
- Customizable delay period between remindersA reminder sequence is the sequence of reminders that are sent once an abandoned cart occurs. The time periods between each reminder in a sequence can be customized according to your needs.
Extendware is here to help you! If you have a suggestion, criticism, question, or simply need help choosing extensions for your store, then contact our friendly support team!
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